Appointments
Did you know you no longer have to wait on the phone to get the health advice you need. Now, you can use Online Consult or Patient Access to assess your symptoms using online forms and send a message to the practice at any time, day or night. If you cannot fill an online form in yourself our reception team will assist you.
Urgent Appointments
Our phone lines open at 8am 0161 271 3150. We will ask what your symptoms are and choose the most suitable clinician to help you. This could be the Pharmacy Service or Extended Access Service – ground floor ICC.
Children under 5 years of age
If parents or guardians of children under 5 years of age feel that their child needs to be seen urgently they will be seen on the same day or a doctor will speak to the parent/guardian to decide what the best course of action.
GP Appointments
There are doctors appointments morning and afternoon 5 days per week. These are appointment only surgeries.
Our reception staff as for your symptoms to see if this is an appropriate course of referral for you.
Routine Appointments
We offer advanced book appointments with all types of clinicians. Please call the surgery on 0161 271 3150 or use the online contact form.
Evening and Weekend appointments
Doctor and Nurse appointments are now available at The Integrated Care Centre – first floor in Oldham from:
- 6.30pm – 8pm Monday to Friday
- 8am – 5pm Saturday
Anyone registered with an The Chowdhury Practice is able to request an appointment by calling the surgery reception team. This is not a walk-in service. These non-urgent and routine appointments must be booked in advance and may not be with your own doctor.
Cancellations and Late Arrivals
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. YOU WILL RECEIVE A MESSAGE WITH AN OPTIONAL LINK TO CANCEL YOUR APPOINTMENT 24 hours BEFORE.
If you arrive late for an appointment it may not always be possible for you to be seen an in that event an alternative appointment will be offered.
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 12:00 noon.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
Telephone Consultations
The Clinician may call you with No Caller ID
What happens if I miss my call?
We understand that calls may be missed from time to time.
If you miss your call the Clinician will attempt to you call you once more, if you miss a second call then we ask you to call the practice to rebook another telephone triage appointment.
In summary the Clinician will call you twice, if you miss both calls it will be your responsibility to telephone the practice to rebook another telephone slot.
Please do not ask reception for a specific time as the Clinicians workload for that day cannot be predicted.
Thank you for your co-operation